{"id":38364,"date":"2023-01-12T10:35:35","date_gmt":"2023-01-12T10:35:35","guid":{"rendered":"https:\/\/onlearn.es\/?page_id=38364"},"modified":"2023-04-26T18:37:00","modified_gmt":"2023-04-26T18:37:00","slug":"consumer-policy","status":"publish","type":"page","link":"https:\/\/onlearn.es\/es\/consumer-policy","title":{"rendered":"Pol\u00edtica del Consumidor"},"content":{"rendered":"
\"\"<\/figure>\n\n\n\n

Bienvenido a onlearn.es, donde ofrecemos cursos digitales y clases online para su compra. Queremos asegurarnos de que tenga una experiencia positiva con nosotros. Esta Pol\u00edtica del Consumidor est\u00e1 dise\u00f1ada para explicar sus derechos como cliente y lo que puede esperar de nosotros.<\/p>\n\n\n\n

Al comprar un curso digital o una clase online en onlearn.es, tiene derecho a recibir informaci\u00f3n clara sobre el producto, incluyendo su precio, caracter\u00edsticas y cualquier coste adicional. Nos reservamos el derecho de cambiar cualquier oferta o producto sin previo aviso; sin embargo, siempre nos esforzamos en proporcionar informaci\u00f3n precisa y actualizada.<\/p>\n\n\n\n

De acuerdo con la normativa de protecci\u00f3n al consumidor en Espa\u00f1a y la Uni\u00f3n Europea, tiene derecho a un per\u00edodo de desistimiento de 14 d\u00edas a partir de la fecha de compra, durante el cual puede cancelar su compra y recibir un reembolso completo, sin necesidad de justificaci\u00f3n.\n\nSin embargo, en el caso de contenido digital (como cursos online y materiales descargables), este derecho puede quedar sin efecto si usted acepta acceder al contenido de inmediato. Al comprar un curso digital, le daremos la opci\u00f3n de renunciar a su derecho de desistimiento para acceder al contenido de manera inmediata. De esta forma, pierde el derecho al reembolso una vez que ha accedido al material.\n\nSi tiene alguna pregunta o inquietud sobre un producto que ha comprado, por favor cont\u00e1ctenos en info@onlearn.es. Haremos todo lo posible por resolver el problema, ya que valoramos sus comentarios y queremos asegurarnos de que est\u00e9 satisfecho con su compra.<\/p>\n\n\n\n

Ofrecemos un per\u00edodo de cancelaci\u00f3n de 24 horas en todos nuestros productos. Si, despu\u00e9s de adquirir un curso digital o una clase online, decide que no es adecuado o no est\u00e1 satisfecho con la calidad del material, puede cancelar su compra en un plazo de 24 horas y recibir un reembolso completo. Por favor, cont\u00e1ctenos para iniciar el proceso de reembolso.<\/p>\n\n\n\n

En cumplimiento con la normativa espa\u00f1ola, ponemos a su disposici\u00f3n las Hojas de Reclamaciones. Si desea presentar una reclamaci\u00f3n formal, puede solicitarlas envi\u00e1ndonos un correo electr\u00f3nico a info@onlearn.es y le proporcionaremos el formulario oficial para que pueda registrar su queja.\nQueremos que sus derechos como consumidor sean claros y f\u00e1ciles de entender. Si tiene alguna pregunta sobre esta Pol\u00edtica del Consumidor o sobre sus derechos como cliente, no dude en ponerse en contacto con nosotros.<\/p>\n\n\n\n

\u00bfQui\u00e9n es Onlearn?\nOnlearn o Onlearn English (www.onlearn.es) es gestionado y registrado por:<\/p>\n\n\n\n

Titular del sitio<\/td>Gavin Hamann<\/td><\/tr>
NIE<\/td>X5483472L<\/td><\/tr>
Email<\/td>info@onlearn.es<\/td><\/tr>
Tel\u00e9fono:<\/td>657050293<\/td><\/tr>
Direcci\u00f3n<\/td>La Rambla 95
Barcelona
Spain
08002<\/td><\/tr><\/tbody><\/table>
Esta informaci\u00f3n se proporciona en cumplimiento de la Ley 34\/2002 de Servicios de la Sociedad de la Informaci\u00f3n y del Comercio Electr\u00f3nico (LSSICE).<\/figcaption><\/figure>\n\n\n\n

Si est\u00e1 buscando detalles sobre nuestra pol\u00edtica de privacidad y cookies, puede consultarlos en nuestra p\u00e1gina de Pol\u00edtica de Privacidad.<\/a>.<\/p>\n\n\n\n

Esperamos que disfrute su experiencia en onlearn.es y que encuentre lo que est\u00e1 buscando. <\/p>\n\n\n\n

Gracias por elegir nuestros recursos en l\u00ednea para aprender ingl\u00e9s.<\/p>","protected":false},"excerpt":{"rendered":"

Welcome to onlearn.es, where we offer digital courses and online classes for purchase. We want to ensure that you have a positive experience with us. This Consumer Policy is to explain your rights as a customer and what you can expect from us. When you purchase a digital course or online class from onlearn.es, you …<\/p>\n

Pol\u00edtica del Consumidor<\/span> Leer m\u00e1s »<\/a><\/p>","protected":false},"author":1,"featured_media":38365,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","footnotes":""},"class_list":["post-38364","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nConsumer Policy - Onlearn<\/title>\n<meta name=\"description\" content=\"Here you can find all the details of the onlearn.es Consumer Policy regarding offers, prices and refunds so that you can buy with confidence.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onlearn.es\/es\/consumer-policy\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Consumer Policy - 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