| Accommodation | A place where travellers can stay overnight or for an extended period of time |
| Facilities | Features or services provided by a hotel, such as a swimming pool, gym, or free Wi-Fi |
| Porter | An employee of the hotel who helps guests with their luggage |
| Check-in | The process of arriving at a hotel and getting a room assigned to you |
| Check-out | The process of leaving a hotel and settling your bill |
| Concierge | An employee of the hotel who assists guests with bookings, recommendations, and other special requests |
| Housekeeping | The department responsible for cleaning and maintaining hotel rooms |
| Room service | The service of having food and drinks delivered to your room |
| Reception | The area of the hotel where guests check-in and out, and where they can receive information and assistance |
| Suite | A luxurious and spacious hotel room, often with a separate sitting area and bedroom |
| Twin room | A hotel room with two single beds |
| Double room | A hotel room with one double bed |
| Single room | A hotel room with one single bed |
| En-suite | A room with a private bathroom |
| Complimentary | Provided by the hotel free of charge, such as complimentary breakfast or toiletries |
| Reservation | The act of booking a hotel room in advance |
| Cancellation | The act of cancelling a hotel reservation |
| Occupancy | The number of guests occupying a hotel room |
| Receptionist | The employee who greets guests at the hotel reception and assists them with check-in and other requests |
