Hotels. Speaking activity conversation questions

Booking and Check-In:

  1. How do you usually book your hotel reservations? Online or in person?
  2. What information do you usually need to provide when making a hotel reservation?
  3. How do you check in to a hotel? What information do you need to provide?
  4. Have you ever arrived at a hotel and your reservation was not found? How was the issue resolved?

Types of Hotels:

  1. What types of hotels have you stayed in before? Budget, mid-range, or luxury?
  2. What are some differences between budget hotels and luxury hotels?
  3. Have you ever stayed in a boutique hotel or a bed and breakfast? How was your experience?
  4. Do you prefer to stay in a hotel chain or an independent hotel? Why?

Hotel Facilities and Services:

  1. What are some of the amenities or facilities that you expect a hotel to have?
  2. Have you ever used room service at a hotel? What was your experience like?
  3. What is your experience with hotel Wi-Fi? Do you expect it to be included for free?
  4. Do you use hotel gyms or spas when you travel? Why or why not?

Location and Room Preferences:

  1. Do you prefer to stay in a hotel located in the city center or in a quieter area?
  2. What type of hotel room do you prefer? Single, double, or suite?
  3. Have you ever requested a room with a specific view or location within a hotel? What was your experience like?
  4. How important is room cleanliness to you when staying in a hotel?

Hotel Staff and Service:

  1. What are some of the things you expect from hotel staff?
  2. Have you ever had a particularly good or bad experience with hotel staff? What happened?
  3. How important is customer service in your decision to book a hotel?
  4. Have you ever had to make a special request to hotel staff? How was it handled?